Halton Stairlifts Consumer Credit Notice
Consumers are entitled to a cooling off period of 14 days during which you have the right to cancel.
You must provide notice of cancellation in writing in one of the following ways:
Posted to or left at the following address:
Halton Stairlifts Ltd
Unit 16 Sprint Way,
Speke Business Park,
Liverpool, Merseyside L24 9AB
Emailed to email@example.com
You must ensure this is done no later than 14 calender days after receipt of goods.
This does not include the following:
Special order; Goods made to order and personalized specification.
Stairlifts (curved and straight) and other lifts or hoists that we have cut and made to measure.
When there’s no cooling-off period
With some types of distance sale, you don’t get the right to a cooling-off period. This includes when:
- you buy certain types of goods like custom-made goods or perishable items
- you buy from a private individual and not a business
- you’re a business customer
- you buy items by bidding at a public auction; an online auction is not a public auction because you cannot attend it. You should therefore get the right to cancel your purchase, when you buy from an online auction.